Website support / Kent and UK-wide

Website support in Kent, from people who care.

A website needs looking after. PKG can help keep yours up to date, tidy and working, whether we built it or not.

01 / Process

Support shaped around your site.

  1. Review

    We look at your current website, how it is hosted and what you need help with.

  2. Agree the scope

    We discuss the kind of support that makes sense and write it into a scoped quote.

  3. Set arrangements

    Contact routes and response arrangements are defined in the quote, not assumed.

  4. Look after it

    We carry out the agreed updates and fixes and keep you informed.

02 / What is included

Support and maintenance options.

Updates

Content changes

Text, images and page updates so your site stays current.

Maintenance

Routine care

Keeping software and plugins in step with what your site needs.

Fixes

Problem solving

Investigating and resolving issues when something is not behaving.

Improvements

Gradual development

New pages or features added over time as your business grows.

Hosting

Hosting guidance

Advice on hosting, domains and email as part of the conversation.

Support options, scope and response arrangements are discussed and set out in a scoped quote. We do not offer one-size-fits-all packages.

03 / Who we work with

Businesses that want a website that simply works.

Owner-managed businessesTeams without in-house web staffSites built elsewhereGrowing small businessesClubs and organisations

Explore our case studies for confirmed design, build and hosting work. AirApp and PKG Tech Trade are PKG-owned projects. Hosting work does not imply a maintenance package or response guarantee. Industry demos in the portfolio are illustrative concepts, not client projects.

04 / Next step

Tell us what your website needs.

Send a short brief and we will reply with a scoped quote. You can also contact PKG TechTrade directly.